Product Support

Product:	All Products
Title:	I'm getting "kit is expired" error after new install
Written:	04/20/2004
Applies To:	All versions

Most of our installation kits have a "freshness date" built into them. This saves you from installing an old, dusty kit when there is (quite likely) a new kit with new features and bug fixes.

If you have the original download directions, just follow them. If not, you will need the original order number and buyer's email.

To look up your order information by email address Click Here.

If you don't have the original email address, go here and send us a request.